Employee Assistance Plan

The Employee Assistance Plan is a confidential resource provided at no cost to employees enrolled in medical coverage. Through the plan, employees have access to in-person and online counseling, financial and legal assistance, resources for child and senior care, and more.

The Employee Assistance Plan is a valuable benefit provided at no cost to employees enrolled in the PPO, EPO, or HDHP medical coverage option. The Board of Pensions partners with Cigna to provide this confidential resource as part of our commitment to wholeness and well-being.

Through the Employee Assistance Plan, employees have access to in-person and online counseling, financial and legal assistance, resources for child and senior care, and more. Employers also have access to management consultation services.


The Employee Assistance Plan can help with a variety of personal concerns, from handling stress and anxiety, to dealing with disasters and other traumatic events, to achieving a better work/life balance. The plan offers phone, video-based, and in-person support; personalized assistance; and referrals to licensed counselors and professional resources.

Services available through the Employee Assistance Plan include the following:

Counseling: up to six face-to-face counseling sessions per issue with a credentialed network counselor

Behavioral telehealth: online conferencing as an alternative to a face-to-face visit (covers the same number of sessions as for face-to-face counseling, per issue per year)

Telephone consultation and support: immediate assistance with critical emotional needs as well as help with behavioral health-related questions, problem identification, problem-solving skills and approaches, and/or resources to address behavioral concerns

Legal assistance: a 30-minute telephone or face-to-face consultation with a participating attorney

Financial consultation: a 30-minute telephone consultation with a qualified specialist on issues such as debt counseling, retirement planning, tax planning, clergy tax issues, budgeting, and college funding

Tax assistance: a 25 percent discount on regular tax preparation services

Child care: resources and information about parenting and prenatal care; referrals to child care providers, before- and after-school programs, camps, and adoption organizations

Senior care: resources and referrals for home health agencies, assisted living facilities, social and recreational programs, and long-distance caregiving

Identity theft: a 60-minute consultation with a fraud resolution specialist

Disasters, violence, drug and alcohol addictions, depression, eating disorders, work/life balance: educational materials, webinars, and other resources for coping with such challenges

Read more details about using this benefit.

About Cigna

Cigna is a global health service company dedicated to improving the health, well-being, and peace of mind of its customers. Cigna delivers choice, predictability, affordability, and quality care through integrated capabilities and connected, personalized solutions that advance whole person health.

Note: Those enrolled in Triple-S or GeoBlue also have EAP benefits under their plans, but coverage details may differ. Consult your plan's provisions for details. The EAP is not available to those enrolled in the Medicare Supplement Plan.