Privacy policy

The Board of Pensions of the Presbyterian Church (U.S.A.) is committed to protecting the privacy of personal data, including personally identifiable information. This privacy policy describes the policies and procedures regarding the use of personal information obtained by the Board of Pensions through the websites it manages and controls, including and Benefits Connect.

Your consent

By using this website, you consent to the Board of Pensions’ use of your personal information as noted in this privacy policy.

Information collection and use

Personal information is collected through Benefits Connect and other Board of Pensions websites to administer the websites, and to provide benefits and related services and information.

The Board of Pensions also contracts with third parties to administer its plans and programs. It may share information provided with these service providers, as needed, to administer plan benefits. The Board of Pensions may also use this information in managing programs and services, and to communicate with you about other products and services provided through the Board of Pensions.

The Board of Pensions does not sell your information to third parties.

Benefits Connect registration

When you register to use Benefits Connect, you verify your identity by entering the following information:

  • last name
  • Social Security number
  • date of birth
  • ZIP code

You will be asked to set up a user ID and password so that you can access the website securely. You will be required to provide an email address where the Board of Pensions can send you important information, including confirmation of changes to your information, such as your password.

The Board of Pensions verifies your identity to protect information that it maintains about its members, their families, and their benefits, and to ensure proper administration of plan benefits.

Seminar registration

When registering for seminars via a Board of Pensions website, you will be asked to provide personal information. To enable the Board of Pensions to administer the seminars and plan for future events, such information may include the following:

  • name
  • email address
  • physical address
  • telephone number
  • payment information

Electronic contributions

When making e-contributions to the Assistance Program or other programs via a Board of Pensions website, you will be asked to provide personal information. That will enable the Board of Pensions to accurately process your donation and comply with gift substantiation requirements of the Internal Revenue Service. Such information may include the following:

  • name
  • email address
  • physical address
  • telephone number
  • payment information

Cookies and other tracking technologies

The Board of Pensions websites use cookies (small data files stored on your computer) and other tracking technologies to collect information about your visits to its websites. The tracking technologies used do not capture personal information.

The ways in which the information collected may be used include the following:

  • to monitor and maintain information about your visits to Board of Pensions websites
  • to help the Board of Pensions identify and address problems with and improve its websites
  • to analyze web traffic trends
  • to help protect the security and integrity of our websites

You may set your web browser (e.g., Chrome, Edge, FireFox, Safari) to not accept cookies, or to notify you when you receive them so you can decide whether to accept them. You may find instructions for changing your cookies settings here:

Note, if you do not accept cookies, your experience on Board of Pensions websites may be degraded.

In addition to cookies, the Board of Pensions may use tracking technology, such as web beacons, clear GIFs, and pixel tags, for website analytics. This might include the collection of your IP address to help the Board of Pensions administer its websites and identify ways to make them more useful.

With Board of Pensions approval, third parties may collect personal information about your online activities over time and across different websites when you use to perform certain functions on behalf of the Board of Pensions. The companies and services, such as Google Analytics, will have access to the information needed to perform their functions but cannot use that information for any other purpose. Learn how to opt out of Google Analytics. The Board of Pensions does not currently respond to web browser do not track signals.


The Board of Pensions may disclose your information if required by law or for the public interest, or in the best interest of the websites and in accordance with the websites’ terms and conditions.

Security, including password protection

The Board of Pensions maintains physical, administrative, and technical controls to ensure the security and confidentiality of your personal information. Access to member information is limited to those who need it to administer your benefits.

The Board of Pensions will not contact you by telephone or email seeking personal information, such as your Social Security number, provider numbers, or other identifying information. If you receive a message like this, it may be a phishing attempt. Do not click any links or call any telephone numbers provided.

To protect your information, the Board of Pensions recommends that passwords be long and complex, e.g., made up of letters, numbers, and symbols. Users are also required to use multifactor authentication, which adds a layer of protection to the sign-in process. You should log off of Benefits Connect when finished and close your browser to delete any temporarily stored information.

Do not leave your computer unattended while accessing your benefits. To help protect your information, the Board of Pensions system will automatically log you off if there is no browser activity for an extended period of time.

The Board of Pensions uses a variety of other technologies and processes to protect personal information collected on its websites. For example, such information is encrypted when transmitted.

Children is not intended for use by individuals under age 18. Additionally, the Board of Pensions does not solicit or collect information from individuals under 18.

Links contains links to third-party websites for your convenience. The Board of Pensions is not responsible for the privacy practices or content of websites other than its own. Please review the privacy policy of any website you access through Board of Pensions websites.

Opt-out option

To verify any voluntary information collected about you or to have your personal information removed, email the Board of Pensions or send correspondence to:

The Board of Pensions of the Presbyterian Church (U.S.A.)
2000 Market Street
Philadelphia, PA 19103-3298


If the Board of Pensions is going to use your personal information in a way that varies from the privacy policy at the time of collection, we will try to contact you via email using the most recent information on file with the Board of Pensions. If you have not given us permission to contact you, you will not be contacted, and we will not use your personal information in this manner.

Notification of change

The Board of Pensions reserves the right to modify or change this policy at any time. Any changes to the privacy policy will be posted on

The effective date of this privacy policy is November 28, 2011.

The Benefits Plan, the privacy policy, and the terms and conditions shall be construed and administered in accordance with the laws of the Commonwealth of Pennsylvania.

— Updated December 27, 2021