Privacy policy - The Board of Pensions of the Presbyterian Church (U.S.A.)

Your consent

By using this website, you consent to the practices described in this Policy. If you do not agree with the terms of this Policy, please do not use this website.

Information we collect

The Board of Pensions may collect the following types of information:

Personal information: Your personal information (including name, email address, phone number, mailing address, or other data that you voluntarily provide when contacting us) is collected through Benefits Connect and other Board of Pensions websites.
Non-Personal Information: Browser type, IP address, device type, operating system, pages visited, and time and date of your visit (through use of cookies or similar tracking technology as described below).
Third-Party Collection: The Board of Pensions also contracts with third parties to administer its plans and programs. As needed, we may share your information with these service providers to administer plan benefits.

How we use your Information

The Board of Pensions may use your information in managing programs and services and in communicating with you about other products and services provided through the Board of Pensions.

If required by law or subpoena or if we believe disclosure is necessary to protect our rights, we may share your information to comply with a legal obligation or to protect users’ safety.

The Board of Pensions does not sell, rent, or trade your information to third parties.

Benefits Connect registration

When you register to use Benefits Connect, you verify your identity by entering the following information:

last name
Social Security number
date of birth
ZIP code

You will be asked to set up a user ID and password so that you can access the website securely. You will be required to provide an email address where the Board of Pensions can send you important information, including confirmation of changes to your information, such as your password.

The Board of Pensions verifies your identity to protect information that we maintain about our members, their families, and their benefits, and to ensure proper administration of plan benefits.

Seminar registration

When registering for seminars via a Board of Pensions website, you will be asked to provide personal information. To enable the Board of Pensions to administer the seminars and plan for future events, such information may include the following:

name
email address
physical address
telephone number
payment information

Electronic contributions

When making e-contributions to the Assistance Program or other programs via a Board of Pensions website, you will be asked to provide personal information. That will enable the Board of Pensions to accurately process your donation and comply with gift substantiation requirements of the Internal Revenue Service. Such information may include the following:

name
email address
physical address
telephone number
payment information

Cookies and other tracking technologies

The Board of Pensions’ websites use cookies (i.e., small data files stored on your computer) and other tracking technologies to collect information about your visits to its websites. The tracking technologies used do not capture personal information.

The ways in which the information collected may be used include the following:

monitoring and maintaining information about your visits to Board of Pensions websites
helping the Board of Pensions to identify and address problems with and improve its websites
analyzing web traffic trends
helping protect the security and integrity of our websites

You may set your web browser (e.g., Chrome, Edge, Firefox, or Safari) to reject cookies or to notify you when you receive them so you can decide whether to accept them. You may find instructions for changing your cookies settings here:

Note that if you do not accept cookies, your experience on our websites may be degraded.

In addition to cookies, the Board of Pensions may use tracking technology, such as web beacons, clear GIFs, and pixel tags, for website analytics. This might include the collection of your IP address to help the Board of Pensions administer its websites and identify ways to make them more useful.

With our approval, third parties may collect personal information about your online activities over time and across different websites when you use pensions.org to perform certain functions on behalf of the Board of Pensions. The companies and services, such as Google Analytics, will have access to the information needed to perform their functions but cannot use that information for any other purpose. Learn how to opt out of Google Analytics. The Board of Pensions does not currently respond to web browser do not track signals.

Data security, including password protection

The Board of Pensions maintains physical, administrative, and technical controls to protect the security and confidentiality of your personal information. Access to member information is limited to those who need it to administer your benefits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

The Board of Pensions will not contact you by telephone or email seeking personal information, such as your Social Security number, provider numbers, or other identifying information. If you receive a message like this, it may be a phishing attempt. Do not click any links or call any telephone numbers provided.

To protect your information, the Board of Pensions recommends that passwords be long and complex (i.e., made up of a combination of letters, numbers, and symbols). Users are also required to use multifactor authentication, which adds a layer of protection to the sign-in process. You should log off of Benefits Connect when finished and close your browser to delete any temporarily stored information.

Do not leave your computer unattended while accessing your benefits. To help protect your information, the Board of Pensions system will automatically log you off if there is no browser activity for an extended period of time.

The Board of Pensions uses a variety of other technologies and processes to protect personal information collected on its websites. For example, such information is encrypted when transmitted.

Children

Pensions.org is not intended for use by individuals under age 18. Additionally, the Board of Pensions does not solicit or collect information from individuals under 18. If you believe a child has provided us with personal information, please contact us so that we can delete it.

Links

Pensions.org contains links to third-party websites for your convenience. The Board of Pensions is not responsible for the privacy practices or content of websites other than our own. Please review the privacy policy of any website you access through Board of Pensions websites.

Opt-out option

To verify any voluntary information collected about you or to have your personal information removed, email the Board of Pensions or send correspondence to:

The Board of Pensions of the Presbyterian Church (U.S.A.)
2000 Market Street
Philadelphia, PA 19103-3298
Attention: Privacy Officer

Notice

If the Board of Pensions is going to use your personal information in a way that varies from the Policy at the time of collection, we will try to contact you via email using the most recent information on file with the Board of Pensions. If you have not given us permission to contact you, you will not be contacted, and we will not use your personal information in this manner.

Changes to this Policy

The Board of Pensions reserves the right to modify or update this Policy from time to time. We will post the new Policy on pensions.org and update the effective date below. Your continued use of our websites after any changes are made constitutes your acceptance of the updated Policy.

The effective date of this Policy is April 29, 2025.

The Benefits Plan, this Policy, and the terms and conditions contained therein and herein will be construed and administered in accordance with the laws of the Commonwealth of Pennsylvania.