Natural disaster resources

The Board of Pensions recognizes the urgent need for help in the aftermath of a natural disaster — from obtaining medical care and accessing medications to receiving financial assistance. The following resources are available to members and employers affected by hurricanes and other natural disasters.

Telemedicine consultations

Employees and their family members with medical coverage through the Board can consult with a doctor 24/7 Teladoc, 800-835-2362. Teladoc gives access — by phone, video, or mobile app — to U.S. board-certified physicians who can diagnose and treat many medical issues, such as ear infections and flu symptoms.

Prescription drug refills

Members concerned about receiving prescription refills should call OptumRx, 855-207-5868, to have medications shipped to a temporary address.

Crisis counseling and resources

Ministers and employees with medical coverage and anyone in their household may call the Board's dedicated Employee Assistance Program (EAP) line, 866-640-2772. The EAP provides assistance coping with disasters and crisis counseling, including resources for employers and managers. Additional hurricane-related resources are also available:

Financial help

Among other resources for financial assistance, the Board offers Emergency Assistance Grants through the Assistance Program of the Board of Pensions. Emergency Assistance Grants may be offered to employees affected by natural disasters, including hurricanes. The mid council or employer in the affected region should provide its Church Consultant with information about employees affected and the need. The Board will make emergency assistance decisions after receiving information on the magnitude of the need.

Contact us

If you have questions about benefits or assistance provided by the Board or any of our partners, contact us at 800-773-7752 (800-PRESPLAN). We are here to serve our members and their families, employers, and mid councils, and will work to provide the support and information needed.