Administrative resources and support for employers

When you partner with the Board of Pensions to offer benefits through the Benefits Plan of the Presbyterian Church (U.S.A.), you and your employees receive additional resources and support at no additional cost.

The Board of Pensions understands that excellence in administration and service is an important consideration when choosing a benefits partner to meet your needs and those of your employees. Part of our value can be found in the following administrative resources and personalized service support we provide to employers and plan members throughout the year at no additional cost.

Guidance for employers

Whether you are a new client or an existing client adding new members, we understand that communicating and facilitating changes — especially those related to benefits — can be challenging. Our Employer Services team is designed to assist you as an employer.

Knowledgeable service representatives

Skilled service representatives staff our Philadelphia-based call center team and are ready to serve our members. Dedicated to compassionate and knowledge-based service, they begin every conversation with, "How may I serve you?"

Compliance support and guidance

We provide you with guidance on relevant laws and regulations that might affect how you provide benefits to employees, and we provide your employees with annual notices required by the Affordable Care Act, including summaries of benefits and coverage.

Online benefits administration and invoicing

Select and manage benefits for eligible employees and review and pay your invoices on Benefits Connect, our benefits management website. Members also use the platform to enroll in benefits, access personal information, and update benefits during a plan year should they have a qualifying life event.

Ongoing benefits resources

Here on our website, you will find educational and reference materials about plan features and making the most of plan benefits. Online resources include standard member-facing communications, compliance resources, and information you can use year-round to enhance your organization's benefits communication and knowledge.