The Employee Assistance Plan (EAP), provided through Cigna Behavioral Health, is a free, confidential service that can help you with life’s daily challenges or bigger concerns. The EAP is included with the Pastor’s Participation and Minister’s Choice benefits packages and all medical options (PPO, EPO, or HDHP) offered through the Board of Pensions.
You, your eligible family members, and anyone living in your household can access the EAP 24/7 by calling 866-640-2772 or logging in to the Cigna website (one-time registration required). All EAP services are confidential, and there’s no cost to you or anyone in your household.
How to access the EAP and steps to register online
EAP advocates are available 24/7 to provide referrals and guide you to the right solution. Contact them if you need help with just about any issue.
Get help to manage stress, address depression and anxiety, cope with illness, and adjust to life challenges. You can also get help with marriage and relationship issues.
Note: If you need more support after your free sessions and you have medical coverage through the Board of Pensions, the EAP can help you transition to using your behavioral health benefits under your medical coverage for ongoing support. Applicable copays, deductibles, and/or coinsurance will apply once you transition to using your medical coverage. Additionally, if you continue with the Cigna Behavioral Health counselor and he or she does not also participate in the Medical Plan's network, you may incur out-of-network costs. Any ongoing therapy must be with a network counselor to be covered at the network rate. If you continue sessions with a counselor who is not in the Medical Plan’s network and you are enrolled in the EPO or HDHP, you will have no coverage beyond the six free sessions.
*Telephone sessions with an EAP provider are not a substitute for in-person or virtual visits. Members should contact Cigna to request counseling sessions by phone. Authorization is required for telephone sessions.
Speak with financial consultants about budgeting, debt, identity theft, retirement, and more. Consult with a network attorney at no cost.
Get support and request referrals to help you find a healthy work/life balance.
Discuss career growth and get tips for managing workplace stress and change and other issues.
Note: Those enrolled in Triple-S or GeoBlue also have EAP benefits under their plans, but coverage details may differ. Consult your plan's provisions for details. The EAP is not available to those enrolled in the Medicare Supplement Plan.