Transition to new pharmacy benefits manager Express Scripts

Effective January 1, 2021, Express Scripts will administer the prescription drug program for those with medical coverage through the Board of Pensions. Here's important information about the transition to Express Scripts, how you may be affected by the change, and what to expect in the coming months.   ​

한국어 | Leer en español​

New prescription ID card

If you have not yet received your welcome package from Express Scripts with your new ID card, you can register and log on to the Express Scripts website to download and print an ID card. You can also use the Express Scripts mobile app to access a virtual ID card. Or, call Express Scripts at 800-344-3896 to request a new card. Retired members should call 877-856-4694.

Why Express Scripts?

The Board of Pensions is pleased to partner with Express Scripts to administer the prescription drug program for members with medical coverage. As the longtime administrator of prescription drug benefits for a large group of denominations in the Church Benefits Association (CBA) coalition, Express Scripts is well-positioned to offer superior service to our members. Additionally, through the CBA, the Board can take advantage of economies of scale to help contain costs.

Note: The change to Express Scripts does not apply for members enrolled in Triple-S or GeoBlue.

Same benefit features

Plan benefits and features remain the same. Only the administration of your prescription drug benefits will change.

  • You can fill prescriptions at participating Express Scripts pharmacies, through Express Scripts Pharmacy home delivery service, or through Accredo, the Express Scripts specialty pharmacy.
  • Your share of the cost for covered drugs in the form of any copays, deductibles, and/or coinsurance remains the same.
  • If you're enrolled in the Medicare Supplement Plan, your prescription drug benefits also remain the same. (Note: The Medicare Supplement prescription drug program is a qualified Medicare Part D plan.)

New 2021 formulary and preventive drug lists

Review the 2021 formulary and preventive drug list when making decisions about your medical coverage during annual enrollment.

  • A drug you've taken in the past may fall under a different tier (drug category) starting January 1.
  • It's especially important to review the 2021 formulary if you are considering enrolling in or continuing coverage under the EPO or HDHP medical option because these options do not cover non-formulary drugs.

What to expect and when

In the months ahead, look for information and resources from Express Scripts to help the transition go smoothly.

​October 26, 2020

Employees may visit express-scripts.com/boardofpensions to look up the 2021 cost of any covered medications.

Employees may call Express Scripts at 800-344-3896 to speak with representatives who can answer questions about covered medications.

​Late October 2020

​Employees and enrolled family members currently taking medication(s) that will change to a higher-cost tier or will no longer be covered will receive personalized letters from Express Scripts listing safe, effective alternative medications that can save money.

​November 1, 2020​Retired members may call the Express Scripts dedicated service line for the Medicare Supplement Plan at 877-856-4694 with questions and to request pricing for covered medications.
Late November ​Those currently using OptumRx Specialty Pharmacy will receive a letter from Accredo, the Express Scripts specialty pharmacy, with information about the transition.
​Early to mid-December 2020

Retired members currently taking medication(s) that will change to a higher-cost tier will receive personalized letters from Express Scripts listing safe, effective alternatives to their current drug(s). If you're unable to switch your medication prior to January 1, you may receive one 30-day supply of your current drug at the 2020 benefit level. ​

Enrolled employees and retired members will receive welcome packages from Express Scripts including their new prescription ID cards.

​January 1, 2021

​Employees and retired members should begin using their Express Scripts prescription ID cards (old cards should be destroyed).

They may also register at express-scripts.com where they can refill and renew home delivery prescriptions, check order status, ask questions of a pharmacist online, and more.