Coronavirus information

What you need to know about COVID-19.

We join in prayer with others throughout the Church during these challenging times. If you need assistance, call us at 800-773-7752 (800-PRESPLAN). Our service representatives are working remotely to continue to serve you Monday through Friday, 8:30 a.m. to 7 p.m. ET. We are not able to receive mail at our 2000 Market Street office while it is closed; please email us at or send a message through the Benefits Connect message center.

Coronavirus and your benefits

Benefits updates

Medical Plan

In response to COVID-19, changes have been made to Medical Plan benefits related to COVID-19 testing and treatment, telemedicine, and more.

Learn about updates to the Medical Plan.

Employee Assistance Program

The Employee Assistance Program (EAP), administered by Cigna Behavioral Health, is available to members with medical coverage* through the Board of Pensions, their families, and anyone who lives with them. Through the EAP, you have access to six private counseling sessions with a licensed clinician in Cigna's EAP network. These sessions can be virtual on your phone, tablet, or home computer, or face-to-face.

Read more about the EAP.

For retired members and employees not eligible for the EAP, Cigna is offering a separate 24-hour toll-free help line. Call 866-912-1687 to connect with qualified clinicians, including licensed social workers, professional counselors, and psychologists, who can provide support and guidance.

*The EAP is not available to members enrolled in Triple-S, GeoBlue, or the Medicare Supplement Plan. 

Dental Plan

When the American Dental Association lifts restrictions on non-urgent/emergency care, Aetna, the administrator of dental coverage through the Board of Pensions, will provide a three-month grace period for certain services which, under normal circumstances, would no longer be eligible for coverage.  

Learn about updates to the Dental Plan.


In response to the COVID-19 pandemic, Congress passed the Coronavirus Aid, Relief, and Economic Security (CARES) Act to provide relief to those affected. The CARES Act contains several provisions that affect employee benefits provided through the Board of Pensions.

Healthcare benefits

Learn how the CARES Act affects healthcare benefits including the Medical Plan, flexible spending accounts, and health savings accounts.

Retirement Savings Plan

Learn how the CARES Act affects the Retirement Savings Plan of the Presbyterian Church (U.S.A.).


Flexible spending and health savings accounts

 If you have a flexible spending account or health savings account, here's how the CARES Act may affect you.

For employers

Messages from the Board 

Translated resources


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Contact us

If you have questions or need assistance about the benefits provided by the Board or any of our partners, contact us.