Coping with the impact of violence

June 02, 2020

The Employee Assistance Program provides support, including counseling sessions, to help manage and work through emotions in response to recent violence in our country.

Seeing or learning about violence that results in injury or death can evoke strong emotions and impact us on many levels, especially when it occurs in our community. As we try to cope with recent violence in our country, Cigna Behavioral Health, the administrator of the Employee Assistance Program (EAP)* provided by the Board of Pensions, provides strategies to help you cope as well as to help children cope.

If you would like to talk to someone about what you’re feeling, you have 24/7 access to licensed clinicians through the EAP. Just call 866-640-2772 and ask to speak with a clinician, or log on to Cigna’s website to schedule a call (one-time registration is required; use pcusa for Employee’s Employer ID).

In addition to phone consultations, the EAP provides in-person or virtual counseling sessions with a dedicated counselor. Through September 30, 2020, you can take advantage of four additional sessions, for a total of 10 sessions per issue. There’s no cost to you, and all EAP services are completely confidential. Your family members and anyone who lives with you can use the EAP, too.

During this time of high stress and anxiety, employees who are not eligible for the EAP and retired members can call Cigna’s Behavioral Resource Line at 866-912-1687 to connect with qualified clinicians.

*The EAP is not available to members enrolled in Triple-S, GeoBlue, or the Medicare Supplement Plan.