The Employee Assistance Program offers services and resources to help employers and employees during this challenging time.
During this challenging time, you can rest assured that the Benefits Plan of the Presbyterian Church (U.S.A.) is here to support mid councils, employers, and members. The Employee Assistance Program (EAP), offered through the Board of Pensions and administered by Cigna Behavioral Health, can help employers navigate these uncharted waters, as you help employees manage the fear and anxiety they may be feeling.
In addition to these management consultation services, the EAP offers employees with medical coverage* through the Board of Pensions, their family members, and anyone in their household 24/7 access to EAP advocates and licensed clinicians who will listen to their concerns and guide them to resources to help them. The EAP is completely confidential and there is no cost to the member.
In addition to EAP services for active Medical Plan members, Cigna is offering a separate 24-hour toll-free help line to support resiliency during this time of high stress and anxiety. Employees who are not eligible for the EAP and retired members can call 866-912-1687 to connect with qualified clinicians, including licensed social workers, professional counselors, and psychologists, who can provide support and guidance.
*The EAP is not available to members enrolled in Triple-S, GeoBlue, or the Medicare Supplement Plan.