Dental Plan updates

​The following updates have been made to Dental Plan benefits as a result of the COVID-19 crisis.

When the American Dental Association lifts restrictions on non-urgent/emergency care, Aetna, the administrator of dental coverage through the Board of Pensions, will provide a three-month grace period for certain services which, under normal circumstances, would no longer be eligible for coverage.  

The three-month grace period will apply to members or their children who were unable to have services performed or completed under certain conditions, including appointment cancellations and office closures.

This grace period applies to the following circumstances.

Age limits:

  • turned age 26 (when coverage would normally end), when no work was started but the member had an appointment that was cancelled;
  • turned age 26, when work was started while covered, but couldn't be completed because the provider's office closed; or
  • was unable to have services performed before they reached age limits of the plan (e.g., fluoride treatments)

Ending coverage:

  • reached the end of dental coverage, and no work was started but the member had an appointment that was cancelled; or
  • reached the end of dental coverage, and work was started while the member was covered but couldn't be completed because the provider's office closed

If you have questions or need additional information, call Aetna Member Services at 877-238-6200.