The Employee Assistance Program* (EAP) is a free, confidential resource that helps active members and members of their household find answers to a variety of personal concerns. It offers consultation, support, and personalized assistance, as well as referrals to licensed counselors and professional resources in your community.
- Counseling: Up to six free private counseling sessions (per issue) with a licensed provider for you and members of your household
- Financial Resources:
Certified Financial Planners, certified tax preparers, enrolled agents, CPAs, and professionals from the banking and insurance industries provide telephonic coaching and advisement about budgeting, credit, investing, tax preparation, and more. - Legal Assistance: Free 30-minute telephonic or face-to-face consultation with an attorney on legal matters, or 60-minute consultation with a fraud resolution specialist on identity theft issues.
- Child Care: Resources and referrals to pre-screened childcare providers, before and after school programs, camps, adoption organizations, and information on parenting and prenatal care
- Elder Care: Resources and referrals to pre-screened home health agencies, assisted living facilities, social and recreational programs, and long-distance caregiving
- Pet Care: Resources and referrals for pet sitting, obedience training, veterinarians, and more
- Healthy Rewards: Access to discounted network of specialty health providers and discounts on products and services, and to information about a variety of topics, including massage therapy, chiropractic care, accupuncture, vision and hearing care, vitamin and herbal supplements, and more
The Employee Assistance Program is available 24 hours a day, 7 days a week.
Phone: 1-866-640-2772
Online:
- Go to www.cignabehavioral.com.
- Click on "Login to access your benefits" in the upper left-hand menu.
- Scroll down until you see the "Employer ID" field on the left.
- Enter Employer ID: pcusa in lowercase letters with no spaces. (Anthem enrollees should use anthem in lowercase letters.)
- Click "Go."
* Not available to individuals on Medicare Supplement.