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The Employee Assistance Program* (EAP) is a free, confidential resource that helps active members and members of their household find answers to a variety of personal concerns. It offers consultation, support, and personalized assistance, as well as referrals to licensed counselors and professional resources in your community.

  • Counseling: Up to six free private counseling sessions (per issue) with a licensed provider for you and members of your household
  • Financial Resources:
    Certified Financial Planners, certified tax preparers, enrolled agents, CPAs, and professionals from the banking and insurance industries provide telephonic coaching and advisement about budgeting, credit, investing, tax preparation, and more.
  • Legal Assistance: Free 30-minute telephonic or face-to-face consultation with an attorney on legal matters, or 60-minute consultation with a fraud resolution specialist on identity theft issues.
  • Child Care: Resources and referrals to pre-screened childcare providers, before and after school programs, camps, adoption organizations, and information on parenting and prenatal care
  • Elder Care: Resources and referrals to pre-screened home health agencies, assisted living facilities, social and recreational programs, and long-distance caregiving
  • Pet Care: Resources and referrals for pet sitting, obedience training, veterinarians, and more
  • Healthy Rewards: Access to discounted network of specialty health providers  and discounts on products and services, and to information about a variety of topics, including massage therapy, chiropractic care, accupuncture, vision and hearing care, vitamin and herbal supplements, and more

The Employee Assistance Program is available 24 hours a day, 7 days a week.

Phone: 1-866-640-2772
Online:

  1. Go to www.cignabehavioral.com.
  2. Click on "Login to access your benefits" in the upper left-hand menu.
  3. Scroll down until you see the "Employer ID" field on the left.
  4. Enter Employer ID: pcusa in lowercase letters with no spaces. (Anthem enrollees should use anthem in lowercase letters.) 
  5. Click "Go."

* Not available to individuals on Medicare Supplement.

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