Teladoc gives plan member peace of mind while saving time

May 02, 2019

“The whole thing took less than five minutes. I scheduled the appointment and talked to the doctor from my desk; then I picked up my prescription when I went out to grab something for lunch. Teladoc is awesome!”

What do you do when you need to see a doctor but can’t get an appointment with your primary physician until next week? If it’s not an emergency, try Teladoc, a telemedicine option available 24/7 to employees with medical coverage* through the Board of Pensions.

Plan member Nicole Gwynn did exactly that when she had an unusual skin irritation. “One side of my neck was really red and itchy. I’d never had anything like that before. I was worried that it might be something serious and didn’t want to risk it getting worse until my doctor could fit me in,” she said.

Then she remembered Teladoc. She had previously registered through the Teladoc website to earn points for a Call to Health* challenge, and decided to give it a try. “I used the Teladoc mobile app to request a visit with a doctor, answered a few questions, and uploaded a picture so the doctor could see my problem,” said Nicole.

Nicole was able to schedule her Teladoc consultation for a time that fit into her workday. The doctor called her promptly, diagnosed her problem as contact dermatitis, and sent a prescription to her local pharmacy.

“The Teladoc doctor really put my mind at ease; he was so nice,” said Nicole, “and it was such a timesaver. The whole thing took less than five minutes. I scheduled the appointment and talked to the doctor from my desk; then I picked up my prescription when I went out to grab something for lunch. Teladoc is awesome!”

Not registered for Teladoc?

If you’re not yet registered for Teladoc, sign up today. When you’re done, be sure to log in to the Call to Health website and complete the Teladoc challenge to earn 25 points. Then, consult with a Teladoc doctor, anytime, anywhere, for the care you need with the convenience you want.

*Teladoc and Call to Health are not available to members enrolled in Triple-S, GeoBlue, or the Medicare Supplement Plan.