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We offer prayers and assistance information for hurricane victims


As Tropical Storm Michael continues to lash the Southeast after making landfall as a hurricane in the Florida Panhandle, we pray for those affected. The Board of Pensions recognizes the urgent need for help — from obtaining medical care and accessing medications to receiving financial assistance. The following resources are available to members and employers affected by recent hurricanes and other natural disasters.

Telemedicine consultations

Members, spouses, and children enrolled in the active Medical Plan can consult with a doctor 24/7 using Teladoc, 800-835-2362. Provided through Highmark for a $10 copay, Teladoc gives registered members access — by phone, video, or mobile app — to U.S. board-certified physicians who can diagnose and treat many medical issues, such as ear infections and flu symptoms.

Prescription drug refills

Members concerned about receiving prescription refills should call OptumRx, 855-207-5868, to have medications shipped to a temporary address.

Crisis counseling and resources

Ministers and employees with medical coverage and anyone in their household may call the Board's dedicated Employee Assistance Program (EAP) line, 866-640-2772. The EAP provides assistance coping with disasters and crisis counseling, including resources for employers and managers. Additional hurricane-related resources are also available:

Financial help

As recovery continues, please know that we offer these financial assistance resources, among others, through the Assistance Program of the Board of Pensions:

  • Shared Grants are for a wide range of one-time financial needs. Application is made through your presbytery or employer, and it shares in the cost.
  • Emergency Assistance Grants are for emergency situations and fully paid by the Assistance Program when the presbytery or employer lacks funds. The Board of Pensions also makes Emergency Assistance Grants to groups of employees affected by natural disasters, including hurricanes. The mid council or employer in the affected region should provide its Church Consultant with the number of ministers and employees involved. The Board will make emergency assistance decisions after receiving information on the magnitude of the need.

Please do not hesitate to contact the Board at 800-773-7752 (800-PRESPLAN) if you have questions about benefits or assistance provided by any of the Board's partners. We are here to serve our members and their families, employers, and mid councils, and will work to provide the support and information needed.