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OptumRx, Cigna issue information as Hurricane Florence nears landfall

9/12/2018

OptumRx and Cigna Behavioral Health have issued information for those in the path of Hurricane Florence. OptumRx is the pharmacy benefits manager for the Medical Plan; Cigna, the administrator of the Employee Assistance Program (EAP). Additionally, Livongo members who have evacuated may provide an alternate address for their refill kit; call 800-945-4355.

Members concerned about refilling prescriptions should call OptumRx, 855-207-5868. Ministers and employees with medical coverage and anyone in their household may call the Board's dedicated EAP line, 866-640-2772. The EAP provides assistance coping with disasters and crisis counseling. Resources for employers and managers are also available. Links to additional hurricane-related resources follow:

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