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OptumRx, Cigna issue information as Hurricane Florence nears landfall


OptumRx and Cigna Behavioral Health have issued information for those in the path of Hurricane Florence. OptumRx is the pharmacy benefits manager for the Medical Plan; Cigna, the administrator of the Employee Assistance Program (EAP). Additionally, Livongo members who have evacuated may provide an alternate address for their refill kit; call 800-945-4355.

Members concerned about refilling prescriptions should call OptumRx, 855-207-5868. Ministers and employees with medical coverage and anyone in their household may call the Board's dedicated EAP line, 866-640-2772. The EAP provides assistance coping with disasters and crisis counseling. Resources for employers and managers are also available. Links to additional hurricane-related resources follow: