OptumRx and Cigna Behavioral Health have issued information for those in the path of Hurricane Florence. OptumRx is the pharmacy benefits manager for the Medical Plan; Cigna, the administrator of the Employee Assistance Program (EAP). Additionally, Livongo members who have evacuated may provide an alternate address for their refill kit; call 800-945-4355.
Members concerned about refilling prescriptions should call OptumRx, 855-207-5868. Ministers and employees with medical coverage and anyone in their household may call the Board's dedicated EAP line, 866-640-2772. The EAP provides assistance coping with disasters and crisis counseling. Resources for employers and managers are also available. Links to additional hurricane-related resources follow: