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Contact Us

The Board of Pensions of the Presbyterian Church (U.S.A.) is dedicated to providing prompt and attentive service. 

Phone: 800-773-7752 (800-PRESPLAN)
Fax: 215-587-6215
Mailing Address: 2000 Market Street, Philadelphia, PA 19103-3298

You can find information and resources about the Board’s plans and programs throughout this website. You can also access additional benefits information, as well as personal information and online tools, through Benefits Connect, the Board’s secure benefits website. If you are a Benefits Plan member, employer, mid council representative, or member of the media and need to contact the Board, please refer to the following information.

Members

If you have a question, concern, or complex situation with the Benefits Plan that you are unable to resolve, contact the Member Services team. This team is focused on ensuring you receive excellent service tailored to your needs.

To contact Member Services

  • log on to Benefits Connect, or
  • call 800-773-7752 (800-PRESPLAN) Monday through Friday, 8:30 a.m. to 5 p.m. ET.

You may also use Benefits Connect to

  • review personal, dependent, benefits, and service information;
  • view contact information;
  • apply for the dental and supplemental death benefits coverage during the annual enrollment period; and
  • estimate your pension benefits.

Employers

If you have a question or concern about benefits selection, cost, or administration, contact the Employer Services team. This team advises and consults directly with employers. 

To contact Employer Services

  • log on to Benefits Connect, or
  • call 800-773-7752 (800-PRESPLAN) Monday through Friday, 8:30 a.m. to 5 p.m. ET.

Employers may also use Benefits Connect to

  • submit changes to the organization’s contact information; and
  • review employees’ salary and service information.

Mid Councils

Mid council representatives should contact their area Church Consultant

  • for Benefits Plan information and overviews;
  • if they have questions about the Benefits Plan, Assistance Program, or services the Board provides members; and
  • to schedule a meeting or presentation.

Mid council representatives may contact the Board's Employer Services team with questions about their employees.

Media

Media inquiries should be directed to the Board’s media contact.